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Ein Farbverlauf von weiß nach blau

CUSTOMER REPRESENTATIVE INTERNAL SERVICE (m/f/d)
Full time / 4.5 days - week

WELCOME TO THE FUTURE WITH TRADITION! Ötscher has been a leading company for professional, PPE and business wear for over 75 years. As a family business in the heart of the Mostviertel, we rely on innovation and quality.

We are looking for a committed and service-oriented personality for our office staff who will work closely with the field sales team to ensure optimal customer service and represent our company values with passion.

YOUR TASKS

  • Professional customer support and advice by telephone and email

  • Accurately capture and efficiently manage customer inquiries and orders, as well as create and track offers

  • Work closely with other departments to ensure customer-centric solutions Identify and capitalize on upselling and cross-selling opportunities

  • Maintenance and further development of the existing customer base

  • Participation in the continuous improvement of our sales processes

QUALIFICATIONS

  • Abgeschlossene kaufmännische Ausbildung oder vergleichbare Qualifikation

  • Berufserfahrung im Kundenservice (vorzugsweise im B2B-Bereich), Verkauf oder in einer vergleichbaren Position

  • Gute MS Office Kenntnisse

  • Ausgezeichnete Deutschkenntnisse, gute Englischkenntnisse von Vorteil

SKILLS AND TALENTS

  • Strong communication skills, enjoyment of customer contact and persuasiveness

  • Structured, independent way of working, excellent organizational skills and the ability to work in a team

  • Flexibility and adaptability to individual customer requirements

  • High level of reliability and commitment

WHAT WE OFFER YOU

  • A varied position aimed at long-term collaboration

  • 4.5 day week for a good work-life balance

  • Flexibility throughFlexitime and flexible working hours

  • Structured onboarding and continuous support when getting started

  • A secure job in a family team environment

  • Short decision-making processes for an agile working environment

  • Excellent connections to public transport (near the train station)

  • Discounted employee conditions on our high-quality products

    Fine print icing on the cake

  • Daily bakery service on site, which enriches everyday life with fresh baked goods

  • A fully equipped employee kitchen for home-cooked meals with an inviting lounge

  • Team-building events such as employee celebrations and company outings

We reward professional expertise and many years of experience. With 10 years of professional experience we offer one Starting salary from €2,600 gross. The actual compensation is determined according to your qualifications and your individual professional experience.


We look forward to receiving your application! Please send your documents by email to karriere@oetscher.com or apply directly using the form below. 


If you have any questions about the job advertisement, please do not hesitate to contact Ms. Antonija Redl directly on the telephone number 07472-64744-624 to turn

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