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ÖTSCHER-Berufskleidung Götzl GmbH

Issued: March 2023

1.     Data protection

The protection of your personal data is of particular concern to us. We therefore process your data exclusively on the basis of the statutory provisions (DSGVO, DSG 2018, TKG 2003, etc.). This data protection declaration serves to inform you about the type, scope and purposes of the collection and processing of your data (Art 13 DSGVO). Ötscher-Berufskleidung Götzl GmbH is the responsible party in the sense of data protection law for data processing. If you have any questions about the collection, processing or use of your personal data, please contact in writing: Ötscher-Berufskleidung Götzl GmbH, Ötscherplatz 1, A-3300 Amstetten,


2.     Data collection and data processing

We process those personal data that you voluntarily provide to us as a user of our website, as a customer by providing information, for example, in the context of an inquiry or a registration in our online store or as a subscriber to our newsletter, as well as generally for the conclusion of a contract. This includes master data (name, gender), contact data (address, e-mail, fax, telephone, etc.) and data in connection with the ordered service (clothing size, service content, processing data such as account data, etc.). The nature, scope and purposes of this data processing are described below. In the context of your order, we process the data you provide: First name, last name, e-mail address, street, postal code, city, telephone number, user name and password. The data transfer in the online store takes place on a secure way via SSL encryption. For payment processing we need your bank data (IBAN, BIC, etc.). In the context of your order, your newsletter subscription or your visit to our website, we collect and process certain personal data concerning you. You are obliged in the online store, during registration and in the ordering or payment process requested data (address, company name, VAT number, etc.) complete and accurate and to notify us immediately of any future changes or to change independently in your online account. You give your consent that also the personal data included in the purchase contract will be automatically stored and processed by us in fulfillment of this contract.


3.     Purposes of data processing

We use your personal data to receive and process orders, deliver products and services, process payments and communicate with you about orders, products, services and promotional offers, to improve the usability and effectiveness of our homepage and online store, respectively, and to build and strengthen our customer relationships with you.


4.     Legal basis of the data processing

The legal basis for data processing is your consent pursuant to Article 6 para 1 lit a DSGVO, which you give us in the context of registration or contract initiation, as well as the fact that your personal data is required for contract initiation and performance pursuant to Article 6 para 1 lit b DSGVO. Marketing and advertising is carried out in accordance with Article 6 para 1 lit f DSGVO due to our legitimate interest, which we have in the business initiation and intensification of business relationships.


5.     Passing on of personal data

All data you provide us with will be treated with absolute confidentiality and will not be passed on or given to third parties, either for a fee or free of charge. Your personal data will only be used by third parties for the above purposes and will only be passed on or otherwise disclosed if this is necessary for the purpose of contract processing or billing or if you have consented to this beforehand. This includes order processors in the area of support for our hardware, software and network technology (such as IT service providers, web hosting, mail service providers), cooperation partners and vicarious agents as well as contact persons at authorities, banks and credit card companies (payment transactions), tax advisors (accounting) other authorities, Statistics Austria. In the context of order processing, for example, the vicarious agents and service providers used by us here (e.g. shipping companies, logistics companies, payment service providers) receive the necessary data for order and order processing. However, in the case of a legal requirement, an official order or an official investigation, we are legally obliged to provide the respective data to the authority. Our vicarious agents and service providers are also obliged to comply with statutory data protection provisions.


6.     Credit check, proof of identity and address verification

We are entitled to demand appropriate proof or corresponding advance payments in order to check your identity, address and creditworthiness. In the event of demonstrably and/or intentionally culpably incorrect information or failure to disclose changes (e.g. creditworthiness, etc.), you shall be liable to us for any resulting damage. We are also repeatedly entitled to check your information and your creditworthiness or credit standing by obtaining information from organizations authorized to do so (credit protection association, banks, etc.). You declare your express consent that your data may be transmitted to the officially authorized organizations and credit institutions in accordance with § 92 para. 3 no. 3 TKG 2003 within the framework of the valid data protection regulations for the purpose of checking your creditworthiness. You may revoke this consent informally at any time.


7.     Storage period

We store your information for as long as is necessary to fulfill the purposes described in this Privacy Policy. The deletion of stored personal data takes place when you revoke your consent to their storage, when your data is no longer required to fulfill the purpose pursued with the storage, or when the storage is or becomes inadmissible for other legal reasons. After complete execution of the contract and complete payment of the purchase price, your data will be deleted after the expiry of the retention periods under tax and commercial law or the periods under the Product Liability Act, unless you have consented to the further use of your data. In the event of termination of the purchasing process without conclusion of a contract, your data will be deleted immediately. Data for billing and accounting purposes will not be affected by a request for deletion before the expiry of the statutory retention periods. A longer storage period will only take place in justified cases such as the fulfillment of legal obligations, in the case of legitimate interests, for example, for the reason of a still ongoing legal or official dispute. We will inform you about other storage periods. For example, we retain your order summaries so that you can review past purchases and the addresses to which you have

sent your orders (and repeat orders if you wish) and so that we can improve the relevance of the products and content we recommend.


8.     Reviews and customer ratings

If you write a customer review on our online platforms about our products and services, you grant us the non-exclusive and royalty-free right to publish, disseminate and have disseminated this review and the content contained therein (text, images, video and audio files, etc.) for advertising purposes, without any time or place restrictions, and to make it publicly available to third parties in any other way. We reserve the right not to display a customer review (e.g. in the case of factually incorrect or dishonorable content) or to display it for a limited period of time, to shorten or change its content, and to shorten or omit information about the author. At the same time, you guarantee us that you have the necessary rights of use and exploitation for the use of the content used in your comments, otherwise you will fully indemnify and hold us harmless from and against claims by third parties. The processing of personal data contained in the customer review is carried out to protect our legitimate interests (Article 6 para 1 lit. f DSGVO).


9.     Newsletter dispatch

In order to receive the newsletter offered on our website, you can register via our form. We use the so-called double opt-in procedure. Here, a confirmation email is first sent to your specified email address, with the request for confirmation. The registration only becomes effective when you click on the activation link contained in the confirmation email. We use your data transmitted to us exclusively for sending the newsletter, which may contain information or offers.

We use Wix to send our newsletter, your data is therefore transmitted to Ltd. In doing so, Ltd. is prohibited from using your data for any purpose other than sending the newsletter. Ltd. is not permitted to pass on or sell your data. Ltd. is an Israeli, certified newsletter software provider, which has been carefully selected according to the requirements of the DSGVO and the BDSG.

You can revoke your consent to the storage of data and its use for newsletter delivery at any time, e.g. via the unsubscribe link in the newsletter.


10.     Use of cookies

Cookies must be accepted in order to use our shopping cart in the online store. If you do not want to accept cookies, you can also order by phone or fax. The data is used for shopping cart management and to improve the web offer and is not used for personal identification. It is used to identify the computer, it stores the last used font size, it stores the shopping cart settings.

Our website is based on the principles of the privacy policy of You can read the detailed use of the collected data here. In addition, we would like to point out that during your visit to our website, personal data is collected to the extent technically necessary. We would like to point out that cookies are used when you visit our website. Cookies are small files or other types of information storage that are transmitted from our web server or third-party web servers to the users' web browsers and stored there for later retrieval.


11.     Use of Google Analytics

We use Google Analytics, a web analytics service provided by Google LLC ("Google"), 1600 Amphitheatre Parkway Mountain View, CA 94043, USA. As part of "Google Analytics", cookies are placed on your computer to statistically evaluate your use of our website. We have concluded a corresponding contract with Google for order data processing. The information generated by these cookies about your use of this website (including your IP address) is anonymized before being stored on Google servers so that it can no longer be assigned to a computer. You can find more information about how Google Analytics handles user data in Google's privacy policy:

You can prevent the collection of data generated by the cookies and related to your use of the website, as well as the processing of anonymized data by Google, by downloading and installing the browser plugin available at the following link: However, we would like to point out that in this case you may not be able to use all functions of this website to their full extent.


12.     Use of online payment solutions

To conduct monetary transactions with you, we use the e-commerce payment transaction platforms of Wix Payments and Hobex AG. In this form of payment processing, an anonymized transaction ID and information on the financing and payment terms (such as price, VAT rate) are transmitted to the aforementioned external payment providers, which we have contractually obligated to comply with data protection regulations (Article 28 DSGVO). You can obtain further information at and


13.     Data security

Your contract data is transmitted encrypted via the Internet using SSL procedures. We secure our website and other systems by technical and organizational measures against loss, destruction, access, modification or distribution of your data by unauthorized persons.


14.     Data subject rights

Pursuant to Article 15 DSGVO, you have the right to obtain information about your personal data stored by us at any time. Likewise, in accordance with Article 16 DSGVO, you have the right to correct incorrect or incomplete data, in accordance with Article 18 DSGVO to restrict processing or - apart from mandatory data processing for business purposes - in accordance with Article 17 DSGVO to delete your personal data, as well as in accordance with Article 20 DSGVO the right to data transfer. In accordance with Article 21 DSGVO, you can make changes or revoke your consent to data processing at any time in writing by sending a letter to Ötscher-Berufskleidung Götzl GmbH, Ötscherplatz 1, A-3300 Amstetten, or by sending an e-mail to with effect for the future.


15.     Right of complaint:

You have the right to file a complaint with a supervisory authority. For Austria, this is the Austrian Data Protection Authority, Barichgasse 40-42, 1030 Vienna, Phone +43- 1 52 152-0, Email:, Web:

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